Due Diligence & Customer Monitoring Analyst

About ACS Operations

At ACS Operations, we help financial institutions stay ahead of risk by delivering expert-led compliance, due diligence, and governance solutions. We work across banking, fintech, and corporate sectors to embed robust GRC frameworks and enhance operational resilience.

The Role

We are seeking a detail-oriented and analytical Due Diligence & Customer Monitoring Analyst to join our growing team. You will play a key role in onboarding new clients, assessing financial crime risks, and supporting our wider compliance function. This position is ideal for someone with strong KYC/KYB experience who thrives in a fast-paced environment and values excellence in risk management.

Key Responsibilities:

• Conduct KYC/KYB due diligence checks for new and existing clients
• Review and assess PEP, Sanctions, and Adverse Media screening alerts
• Draft Enhanced Due Diligence (EDD) reports for high-risk clientS
• Support fraud detection, transaction screening, and ongoing monitoring
• Identify trends and propose improvements to onboarding processes
• Maintain strong internal documentation and audit trails
• Collaborate with compliance, product, and risk teams to ensure regulatory alignment
• Meet internal SLAs and contribute to performance KPIs
• Monitor regulatory changes and assess potential business impact

What We’re Looking For

• Minimum 1 year of experience in onboarding or AML roles within banking, payments, or fintech
• Working knowledge of UK and EU AML regulations
• Experience handling digital ID verification tools and screening systems
• ICA, ACAMS, or other relevant AML qualification preferred
• Strong data analysis capabilities (SQL knowledge is a plus)
• Excellent written and verbal communication skills
• Ability to handle complex cases with sound judgement and attention to detail
• Flexible and adaptive to changing business needs and priorities

Why Join ACS Operations?

• Work with a high-performing compliance team trusted by leading institutions
• Gain exposure to diverse client portfolios across banking and fintech
• Supportive environment with professional development opportunities
• Competitive salary and flexible working arrangements
• Opportunities to contribute to governance innovation and AI-led compliance tools