ACS Operations: Real-World Compliance Expertise You Can Trust

Welcome to ACS operations ACS Operations – Built on First-Hand Experience. Our experts have worked themselves from entry-level positions to executive roles across the 1st, 2nd, and 3rd Lines of Defence. This depth of real-world experience enables us to effectively support your business with tailored solutions in risk management, compliance, and operational excellence. Our specialised Advisory Services, AI Assurance, KYC Remediation, Managed Services, and Recruitment Solutions are specifically designed to help your organisation grow securely and with confidence. Advisory Services Simplifying Compliance. Strengthening Controls. Regulatory demands and financial crime risks can feel complex. We simplify them. Drawing from our years on the front lines, we offer practical strategies—from AML risk assessments and fraud control frameworks to KYC optimisation and AI-led fraud detection. Our approach isn’t generic; it’s informed by the realities we’ve faced, building our first hand experience which we tailor to your business. AI Assurance Smarter Compliance. Stronger Defence. AI has become essential in detecting fraud and managing risk. But without real-world expertise, it’s just data with no application. That’s why we have blended advanced analytics with the deep operational insight we’ve gained throughout our direct experiences. Our AI Assurance service ensures you leverage technology effectively which improves efficiency, compliance, and resilience. Managed Services Compliance Made Simple. Growth Made Easy. Having to manage AML, KYC, and governance frameworks can be immensely draining on time and resources. Let us take care of it. We’ve been in your shoes, which means we know how to streamline processes while reducing financial crime risks. Our Managed Services offer full-spectrum compliance support—so you can always remain audit-ready and focused on growing your business. KYC Remediation Close Compliance Gaps. Strengthen Control. We’ve seen first-hand how quickly regulatory expectations shift. That’s why we work closely with you to identify gaps and fix them fast. Our tailored KYC remediation strategies ensure you stay aligned with evolving financial legislation while reinforcing your financial crime controls. Recruitment Services People Who Understand Compliance. Because They’ve Lived It. We fill our roles well, why? Because we’ve worked them. Our recruitment team has first-hand experience across the 1st, 2nd, and 3rd Lines of Defence. That means we understand the skills your business truly needs and how to apply them effectively. From AML analysts to senior compliance leaders, we deliver talent ready to make an impact on your business. Access to Global Expert We deploy rotational teams for the following key services Advisory, AI Assurance, KYC Remediation and Managed Services. Our experts specialise in AML compliance, fraud risk management, AI ethics, and financial crime prevention, allowing organisations to minimise risks, stay compliant, and improve corporate governance frameworks. Contract-Free Convenience We know that business needs can shift quickly. That’s why our contracts are simple and hassle-free—you can exit at any time. Scale up or down as you require, keeping it simple, cost-effective, and flexible. Scalable Solutions Whether you are a startup on the rise or an enterprise organisation, ACS Operations provides customised solutions to fit your organisation’s unique regulatory needs. Our staff of more than 200 compliance consultants are committed to serving your organisation’s risk management and governance goals. ACS Operations: Compliance Expertise Snapshot Advisory Services Regulatory Compliance Support Risk Assessment and Mitigation Policy and Framework Development AML Training and Awareness Independent Assessments and Tests Sanctions Compliance and Screening KYC/CDD and EDD Improvements Transaction Monitoring and Reporting AI Assurance Regulatory Compliance & Governance Explainability & Model Transparency Bias Detection & Fairness Audits Robustness & Reliability Testing Ethical & Responsible AI Implementation Comprehensive AI Audit & Reporting KYC Remediation Compliance Gap Identification Tailored Remediation Strategies Regulatory Alignment Risk Minimization Managed Services Accurate Regulatory Reporting Risk Evaluation and Compliance Consultation Sanctions and PEP Screening Compliance Streamlined KYC & Customer Due Diligence Transaction Monitoring and Reporting Navigating Regulatory Change Advanced Workflows and Investigations Practical AML Training and Awareness Building Fraud Detection Integration Recruitment Services First Line of Defence (1LoD) Recruitment Second Line of Defence (2LoD) Recruitment Third Line of Defence (3rd LOD)– Internal Audit Custom Recruitment Solutions Regulatory Alignment Confidential & Efficient Hiring   Contact details Address 1 Montpelier Avenue, London, England, W5 2XP Email info@acsoperations.com Phone Number 020 3633 0203

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Adapting to JMLSG’s Proposed AML/CTF Guidance Updates with ACS Operations

The Joint Money Laundering Steering Group (JMLSG) is updating its steering to help financial institutes enhance their anti-money laundering (AML) and counter-terrorist financing (CTF) measures. The adjustments awareness on outsourcing, intermediaries, and area-unique responsibilities, and session is open till March 28, 2025. As guidelines turn out to be stricter, financial institutes need to evolve fast, and ACS Operations can provide the managed services to such financial institutes that they may need. With its first-hand experience in aml and compliance, operational risk, and economic crime prevention. ACS Operations helps financial institutes stay in advance of the curve, making sure they meet regulatory expectations even as enhancing efficiency. Managing Outsourcing & Non-UK Processing Many establishments outsource for legal compliance and risk management services; however, JMLSG’s new guidance makes it clear that obligation continually remains with the firm. Stronger oversight and AML risk management at the moment are quite essential. As a part of keeping KYC and compliance, financial institutes have to put into effect strong AML and compliance checks to mitigate global financial crime compliance risks. ACS Operations Supports Compliance: Risk Assessment Consulting: We do a deep dive into third-party providers to ensure they tow the line. Third-Party Due Diligence (TPDD): Our TPDD process ensures organizations connect with equality businesses and not potential threats. Ongoing Monitoring: Data systems are closely monitored, and changes in regulations can affect outsourced AML functions, so periodic quality checks are put in place to meet requirements of due diligence in compliance. Comprehensive AML Checks: Our tools Data systems are closely monitored, and changes in regulations can affect outsourced AML functions, so periodic quality checks are put in place. Stronger Due Diligence & Monitoring for Intermediaries Intermediaries play an essential role in monetary transactions, and JMLSG’s updates now require firms to conduct stricter due diligence and continuous monitoring to come across capacity economic crime. Ensuring right KYC verification is key to mitigating dangers. How ACS Operations Makes It Easier: Effective KYC Managed Services: Our tested onboarding processes verify and assess intermediaries quickly and efficiently. Aml KYC Transaction Monitoring: With deep analytics, we identify suspicious transaction patterns and can implement effective mechanisms helping you meet regulatory requirements. Compliance Regulatory Reporting Assistance: ACS Operations assists financial institutions in ensuring that accurate suspicious activity reports (SARs) are filed accurately and in a timely manner. KYC Verification Solutions: Our KYC Verifications helps to minimise the risk of fraudulent activities and false identities within intermediated networks Navigating Sector-Specific AML/CTF Updates The real amendments practice today is no longer limited to one sector; it spans crypto, wealth management, financial advisers, consumer credit, and private equity. Stronger regulations are hence compelling these sectors to improve their AML and KYC strategies to ensure compliance. How ACS Operations Helps: AML Compliance Tools: Our blockchain KYC analysis answers ensure firms follow the Travel Rule, allowing stable monitoring of transaction records. Custom Financial Crime Risk Management Framework: We offer tailored AML solutions for high-risk industries, including wealth management and private equity. AML Compliance Policy: Our experts help firms in adopting internal AML regulations to comply with the new regulatory requirements. Enchanced in AML and KYC Procedures: We provide compliance help to be sure establishments remain on the same time frame regarding the greatest criteria in AML and KYC practices. Why Firms Need to Act Now Regulators are increasing scrutiny, and non-conforming institutions face random fines, reputational damage, and operational setbacks. It will not be simply to carry out an intensive product chance assessment AML to understand your publicity and correct your danger. How ACS Operations Supports Firms: Tailored Risk Assessments: We offer product risk assessment AML services that help you to find vulnerabilities in financial products and services. Compliance Reviews: We ensure that financial institutions are complying with challenging AML and CTF requirements. Risk Advisory Firm Expertise: ACS Operations, as a relied-on module hazard advisory corporation, provides strategic insights and compliance answers to help corporations stay beforehand of regulatory changes. With present day compliance solutions, superior tracking gear, and professional advisory offerings, ACS Operations guarantees financial establishments are usually one step beforehand. Partner with ACS Operations today! For more details on how ACS Operations can help your institution meet the new JMLSG AML/CTF requirements, visit https://acsoperations.com.

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Metro Bank FCA Fine: What Can Be Learned and How ACS Operations Could Have Helped

The penalty of £16,675,200 levied by the Financial Conduct Authority on Metro Bank for failures in its AML systems during the period from 2016 to 2020 is a stark reminder of the need for sound compliance. Each of the various areas of competency of ACS Operations corresponds with a particular failure in the case of Metro Bank and thus acts as an example of how their intervention could have prevented such costly problems or ameliorated the effects of them. Tactical Operational Support: Resolving Operational Backlogs Metro Bank’s Problem: Over 60 million transactions, valued at £51 billion, were not monitored because of mistakes in the automated monitoring of transactions. “Bad data” was not reviewed, and no one looked at data from the day accounts were opened. Staff voiced their concerns in 2017, but substantial action was only initiated in 2019 with an incomplete fix. How ACS Operations Could Have Helped: Smoothing of Transaction Monitoring Alerts: The transactions that had built up with no monitoring, and the resultant gaps in the system, could have been handled quickly by the Managed Service teams at ACS Operations. This would have ensured that no suspicious activity fell through the net. KYC Backlogs: If ACS Operations had become involved at the stage when staff highlighted the matter, the Know Your Customer processes could have been smoothed, and any delay in the updating of account details—a root cause of the unmonitored transactions—could have been averted. Real-time Monitoring: If ACS Operations had been used to help with proactive fraud and AML monitoring, that risk would have been identified and mitigated instantly, rather than remaining unaddressed for years in non-compliance. Working with ACS Operations’ tactical taskforce teams, Metro Bank could have resolved this a long time ago, rather than allowing these systemic failures to continue for years. Strategic Advisory Services: Building Resilient Frameworks Metro Bank’s Problem: It did not have an effective verification mechanism and was unable to reconcile the data efficiently. In 2019, it was only given a tactical fix and allowed to continue the practice until December 2020. How ACS Operations Could Have Helped: Themed Coverage Assessments: ACS Operations would have highlighted weaknesses in Metro Bank’s transaction monitoring system—flawed data extraction methodologies—and provided insightful recommendations to management for action. Target Operating Model Development: ACS Operations has expertise in designing and developing customised frameworks to meet the requirements set by the FCA. An effective design would ensure that Metro Bank’s monitoring systems could handle high volumes of transactions with no blind spots in the data. Test and Document Models: This would have been tested and documented by ACS Operations to ensure that Metro Bank’s transaction monitoring system works correctly and provides reliable data, eliminating defects such as missed transactions from new accounts. With ACS Operations’ advisory services, Metro Bank would have been able to establish a robust anti-money laundering framework long in advance of FCA intervention, thus mitigating the possibility of systemic failures. Remediation Expertise: Comprehensive Fixes for Systemic Failures Metro Bank’s Problem: Despite the identification of system issues in 2019, Metro Bank only partially fixed these. A full resolution was not implemented until late 2020—a period in which the bank remained exposed to regulatory fines and reputational harm. How ACS Operations Could Have Helped: Designing and Implementing the AML/CFT Framework: ACS Operations could have immediately redesigned Metro Bank’s AML framework to fit the standards set by the FCA, addressing gaps within transaction monitoring and data reconciliation. Fraud Risk Management: Advanced techniques could have been applied to help Metro Bank enhance fraud detection and response within those years when its systems were compromised. Sanction Risk Assessment: Stronger sanctions screening would have reduced the risk of exposure to potential financial crime risks related to international transactions. ACS Operations’ remediation services would have provided a holistic approach to fixing the root causes of Metro Bank’s compliance gaps and preventing prolonged exposure to regulatory breaches. Proactive Risk Management: Avoiding Future Failures Metro Bank’s Problem: The fact that Metro Bank failed to take early warnings from junior staff seriously and did not apply a permanent fix sooner underlines the lack of proactive risk management. How ACS Operations Could Have Helped: Advanced Fraud Prevention: Equipped with state-of-the-art solutions that boast data analytics and machine learning, ACS Operations identifies and prevents fraud risks in real-time for all-encompassing financial crime prevention. Comprehensive Market Abuse Surveillance: The integration of surveillance systems would further improve Metro Bank’s capability in detecting and deterring manipulation and other financial crimes. Regulatory Response and Remediation: ACS Operations could have cooperated with Metro Bank proactively to address the concerns of the FCA without such a long timeline and substantial penalty. With ACS Operations’ expertise in risk management, Metro Bank would have been better placed to identify and mitigate emerging threats, ensuring regulatory compliance and safeguarding its reputation. Cost of Inaction: Metro Bank Missed the Opportunity The fine imposed on Metro Bank underlines the financial and reputational risks of non-compliance. Each element of ACS Operations’ expertise directly speaks to a failure committed in Metro Bank’s case. Had Metro Bank teamed up with ACS Operations much earlier, it could have avoided not only years of regulatory breaches but also ensured operational efficiency and trust with both regulators and customers. ACS Operations: Safeguarding Financial Institutions In a dynamic world where threats of financial crimes become increasingly sophisticated, institutions should stay ahead of their risk profiles. ACS Operations offers: Tactical solutions to immediate operational challenges Strategic advisory services for long-term resilience Comprehensive remediation of systemic issues Proactive risk management against future failures With ACS Operations, Metro Bank and other such financial institutions receive the tools and expertise needed to navigate regulatory burdens while preserving their brand in a multifaceted regulatory compliance environment. Such a partnership also serves as a shield against expensive missteps.

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Navigating FCA Compliance with ACS Operations

The FCA (Financial Conduct Authority) may be contacting your business about obtaining authorisation or registration to comply with UK regulatory requirements. This is typically relevant for businesses operating in regulated financial activities, including: Financial services firms (e.g., investment managers, brokers, advisers). Payment services providers (e.g., money remittance, e-wallet providers). Cryptoasset firms (requiring registration for anti-money laundering (AML) compliance). Responding effectively to such correspondence is critical to ensure compliance, avoid penalties, and maintain seamless operations. How ACS Operations Can Help ACS Operations provides tailored support to address FCA compliance challenges, offering: Managed Services: Ensuring Business Continuity ACS Operations’ on-demand tactical taskforce teams are equipped to handle surges in Business-As-Usual (BAU) operations and regulatory challenges, ensuring uninterrupted compliance processes. We specialise in: KYC Backlogs: Streamlining the Know Your Customer process to ensure timely and compliant onboarding. Transaction Monitoring Alerts: Efficiently clearing alerts to maintain operational integrity. Customer Name Screening: Identifying and mitigating risks through precise screening. Fraud Alert Response: Rapid action to safeguard your business from financial crime. Real-Time Fraud Monitoring: Proactively identifying and addressing potential threats. Our tactical teams allow you to focus on core business activities while ensuring your regulatory obligations are met. Advisory Services: Elevating Compliance Posture ACS Operations offers expert guidance tailored to the UK regulatory landscape, helping businesses align with FCA and PRA standards. Our services include: Coverage Assessments: Identifying gaps in processes and controls. Target Operating Model Development: Designing frameworks to meet regulatory expectations. Regulatory Response & Remediation: Simplifying complex FCA requirements with minimal disruption. AML Model Testing: Validating transaction monitoring models to ensure reliability. Fraud Prevention & Market Abuse Surveillance: Leveraging advanced techniques to protect against financial crimes. Our UK-focused expertise ensures your business stays compliant while optimising operations. Remediation Services: Addressing Compliance Gaps ACS Operations helps businesses proactively manage financial crime risks and close compliance gaps with comprehensive remediation services: AML/CFT Frameworks: Designing robust systems for anti-money laundering and counter-terrorist financing. Sanctions Risk Assessments: Optimising sanctions screening processes. Fraud Risk Management: Balancing cost-efficiency with regulatory demands. Regulatory Compliance Transformation: Adapting to new rules and fostering a compliance-driven culture. With decades of experience, cutting-edge tools, and a global network of experts, ACS Operations ensures your organisation is equipped to meet evolving compliance requirements. Why Choose ACS Operations? Proven Expertise: A track record of delivering results in the UK financial sector. Innovative Tools: Leveraging machine learning and data analytics for proactive compliance. Customer-Centric Approach: Minimising operational disruptions while ensuring compliance. End-to-End Support: From application submissions to real-time fraud monitoring, we’re here to help. A Step-By-Step Approach to FCA Compliance Understand the FCA’s Requirements ACS Operations helps you interpret correspondence from the FCA, whether it pertains to: FSMA authorisation Registration under Payment Services Regulations or Money Laundering Regulations New sector-specific rules (e.g., tighter crypto regulations) Determine Impact on Your Business ACS Operations assists in evaluating whether your activities fall under FCA oversight, including: Reviewing your operations and services against regulatory requirements. Identifying new obligations for emerging products or services. Apply for Authorisation or Registration If required, ACS Operations provides end-to-end assistance, including: Preparing essential documentation (e.g., business plans, AML procedures, risk assessments). Using FCA’s Connect platform to submit applications. Responding to FCA queries to ensure timely approvals. Unlock Resilience with ACS Operations The UK regulatory landscape is complex and evolving. With ACS Operations as your trusted partner, you can navigate compliance challenges confidently, reduce risks, and safeguard your reputation. Contact us today to learn how our Managed Services, Advisory Expertise, and Remediation Solutions can help your business thrive in an increasingly regulated environment.

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Meeting FCA’s 2025 Supervisory Priorities: How ACS Operations Can Help UK Banks

With ongoing developments in the UK’s regulatory environment, the Financial Conduct Authority (FCA) has set out its supervisory priorities for 2025. These priorities include: Operational resilience Combating financial crime Sustainability Customer protection Banking accessibility These priorities pose potential risks for financial institutions that will need to be addressed for smooth functioning within the regulatory framework. ACS Operations has developed Managed Services and Advisory Solutions to support banks and SMEs in compliance with key UK laws and regulations. Ensuring Operational Resilience What It Means: Operational resilience refers to a financial institution’s ability to prepare for and adapt to disruptions, quickly recover, and sustain essential services during crises like cyber-attacks or financial instability. With the FCA’s keen scrutiny, banks must ensure they have robust risk management and governance frameworks to remain resilient. How ACS Operations Supports: ACS Operations helps banks manage large volumes of work and reinforces operational resilience during high-demand periods. Whether reacting to seasonal spikes or requiring expert assistance, our staff ensure business continuity by handling critical processes such as: KYC (Know Your Customer) Transaction monitoring Customer screening Fraud alerts By adhering to regulations such as the Financial Services and Markets Act 2000 (FSMA) and PRA Rulebook, ACS ensures your bank remains resilient and compliant during periods of excessive demand. Combating Financial Crime Why It Matters: Financial crime, including money laundering, fraud, and terrorism financing, remains a severe threat to the financial sector. The FCA mandates that banks maintain sufficient controls to identify and prevent such crimes. How ACS Operations Can Help: ACS Operations offers comprehensive services to help prevent financial crime, including: Transaction alerts Fraud incident response Customer screening Our Advisory Services work alongside your team to enhance your financial crime prevention framework, ensuring compliance with AML (Anti-Money Laundering) and CTF (Counter-Terrorist Financing) regulations. We perform regular risk assessments and investigations to ensure that your firm remains compliant with Money Laundering Regulations (MLR) 2017 and the Criminal Finances Act 2017, thus safeguarding your business from penalties and reputational risks. Assisting Customers in Financial Distress What It Means: The FCA places significant emphasis on providing fair and appropriate assistance to customers in financial difficulty, particularly vulnerable customers. What ACS Operations Can Do: ACS Operations helps firms implement the Customer Duty rules, ensuring vulnerable customers are treated fairly. We assist in complying with regulations under the Consumer Credit Act 1974 and the Financial Services and Markets Act 2000, helping your firm avoid regulatory scrutiny and build trust. By ensuring that your processes are designed for fair and equitable treatment, we help you safeguard vulnerable customers against unfair practices. Preserving Access to Banking Services What It Means: The FCA’s focus on inclusion aims to ensure that everyone has access to basic banking services, regardless of background, without discrimination. How ACS Operations Helps With: ACS Operations partners with banks to ensure they meet FCA standards for accessibility in banking. We help banks maintain compliance with the Equality Act 2010 and the Financial Services and Markets Act 2000, ensuring non-discriminatory access to banking services. This helps mitigate legal and reputational risks while expanding access to essential banking services. FCA Compliance and Remediation Support What It Is: FCA compliance requires continuous adherence to regulatory requirements. When compliance gaps are identified, swift remediation is essential to avoid penalties and meet FCA expectations. How ACS Operations Assists: ACS Operations provides Remediation Services to close compliance gaps promptly. We offer: AML/CFT framework design Risk assessments and audits Step-by-step remediation roadmaps Our services ensure that your firm aligns with legal requirements and remains compliant with FCA regulations, preventing recurring issues. Why Choose ACS Operations? ACS Operations provides critical support in meeting the FCA’s 2025 supervisory priorities for banks: Expertise in Regulatory Compliance: A proven track record of working with UK banks to maintain compliance. Tailored Services: Managed Services, Advisory, and Remediation Solutions designed for financial institutions. Risk Mitigation: Ensure your firm is always prepared for disruptions, fraud, financial crime, and regulatory changes. Continuous Improvement: We help you continuously evolve your compliance posture to stay ahead of FCA priorities. Unlock Resilience with ACS Operations As the regulatory landscape continues to evolve, ACS Operations remains committed to helping UK banks and financial institutions navigate these challenges. From operational resilience to combating financial crime, ACS ensures that your firm can meet FCA requirements, reduce risks, and maintain a compliant, accessible, and fair banking environment. Contact ACS Operations today to explore how our services can help your business meet the FCA’s 2025 supervisory priorities and achieve long-term compliance.

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