Client Onboarding Analyst

About ACS Operations

ACS Operations is a trusted compliance and risk consultancy, supporting financial institutions with client onboarding, KYC remediation, and governance solutions. We partner with banks, fintechs, and regulated firms to strengthen operational controls and regulatory alignment.

The Role

We are looking for a diligent and customer-focused Client Onboarding Analyst to join our compliance delivery team. In this role, you will be responsible for conducting due diligence on new clients, verifying documentation, and ensuring regulatory requirements are met before onboarding. You will liaise closely with internal stakeholders to facilitate a smooth and compliant onboarding journey.

Key Responsibilities

• Carry out end-to-end client onboarding checks, including KYC, KYB, and CDD reviews
• Verify identity documentation and company information using internal and external tools
• Review sanctions, PEP, and adverse media alerts and escalate when necessary
• Assess client risk profiles and ensure compliance with AML policies
• Maintain accurate records and audit-ready onboarding documentation
• Collaborate with legal, risk, and sales teams to resolve onboarding issues
• Meet onboarding SLAs and contribute to continuous process improvement
• Support the transition of clients from onboarding to active status with minimal delay
• Monitor regulatory developments and apply them to onboarding procedures

What We’re Looking For

• 1+ year of experience in a KYC or client onboarding role, ideally within financial services
• Knowledge of UK AML regulations and customer due diligence best practices
• Experience with digital verification tools and onboarding systems
• Strong attention to detail and documentation skills
• Ability to manage workload effectively and meet tight deadlines
• Excellent communication skills, both written and verbal
• Problem-solving mindset and ability to escalate appropriately
• AML or compliance certification (e.g. ICA, ACAMS) is a plus

Why Join ACS Operations?

• Contribute to meaningful compliance solutions with top-tier institutions
• Be part of a collaborative and supportive team environment
• Ongoing training and access to compliance certifications
• Hybrid working opportunities and flexible arrangements
• Competitive remuneration and performance-based recognition